The Crochet Crowd Website has been in shambles of being up and down like a toilet seat. Working one minute, crashing the next and it has been emotionally and physically tiring trying to solve the countless problems.
For those interested, I will tell you what went wrong. The bottom line, I decided to change our website host provider. After being encouraged that I could save money each month on services and looking at what a new host could provide as a bonus to help us… it was anything but money savings, in fact, it has cost me a couple thousand dollars of loss. A horrible blow to our bottom line and unreliability of having compromised cross partners and fan’s trust within The Crochet Crowd.
In the past six weeks, email after email of people complaining each time our website went down. My own frustration of writing articles when the website would crash while I was writing my articles and it losing my content. I had lost count how many times it crashed and the hours of my website being offline for reasons I am still unsure of.
I tried to stick it out with the new host but it became clear to me that I don’t trust my own website to be operational 24-7 like I used to. I don’t want to be a programmer and I don’t want to be picking up a phone to tech support to remedy my problems each time. Each solution was getting more expensive and fact is, how do you know what you are being told is honest? Though I don’t want to believe the new host was trying to con me to increasing my services, but I started to wonder how do I know what I am being told if my situation isn’t getting better and yet my costs were increasing. I had lost confidence in the new host provider.
My reason for leaving my original host was over the opportunities of arranging sub-domains for The Crochet Crowd. Due to programming, the current set up wasn’t possible at that particular time frame. Though I have come to learn over the past week it was possible. I jumped off a good host and went into the hands of another that was unable to handle our website. It was clearly a dumb move on my part. I take full responsibility as I am the owner of this company.
I came to realize over the past 6 weeks that each web host provider are not equal. There are some that clearly handle things better. Over the past 5 days, I have managed to arrange to return everything back to our original host. It hasn’t been a flip of the switch, it has been timely and frustrating for all parties in involved. Knock on wood, the days of us crashing should technically be behind us as of 30 minutes ago.
So you are thinking, so the fans are complaining who cares right? It’s more than that… YouTube Videos are linked with the free patterns that appear on my website. Other websites are linked with my own website to share my patterns. It’s a huge cross circuit of information on the internet that has me linked all over the place. In fact, there are over 50,000 cross connections between my site and other sites. When my site goes down, it compromises everyone’s links. In fact, I lost the confidence of other websites who were featuring us on a regular basis.
It came time to stop playing games to try to fix what is wrong and just return back to the original host where there were no issues like this. Should have done it sooner if I could have read into the future.
I know if I ever think about switching my website host again. I will spend more than 10 minutes on the phone with a host to ask questions. I will want to see and talk to references to determine if the service are adequate. What challenges they have had and their participation required to fix the issues.
To be fair, I am not going to mention who my host was that I decided to change to. My website is exceptionally large and has special programming. I suspect in the end, their programming wasn’t up to the level of my original host I had switched from. That might be an unfair comparison. I had done some digging in finding reviews about the host I had switched to and didn’t find anything alarming. So I think my circumstances may be unique.
I think I will be able to once again sleep at night and focus on tutorial making and content building from this point forward. This is what I love to do, not website programming to the degree in which I had been doing.