Contact The Crochet Crowd

Before Sending Mikey an Email

Mikey doesn't have access to Yarnspirations Customer Service or Online Ordering to check on orders. Please use Yarnspirations Customer Care to inquire. If you are inquiring about a Yarnspirations Pattern and need more information, instructions, or questions, please get in touch with Yarnspirations Customer Care.

As of August 20, 2014, we no longer offer personalized pattern searching due to the creation of social media. However, you can use our social platforms to make inquiries with community members.

YouTube Membership & Issues

We have a YouTube Membership, which includes Passport and Journey Levels. Both levels are set in Canadian Dollars, but the currency changes globally to match your country for the currency exchange. Journey Level has a full backstage pass to up-and-coming tutorials.

If you have payment issues, we cannot access your financial information or membership through YouTube; Google handles it directly. You can contact Google through this form for payment issues, membership, and other inquiries.

Pattern Support

If you have issues with a Crochet Crowd Pattern, such as a mistake or more, we want to hear from you. Be as straightforward as possible with the error. If you have found the pattern elsewhere, please get in touch with that source and/or designer.

Not Responsible

If a scammer downloads one of our free patterns and charges you for it, you must follow up with the scammer for a refund. Mikey sells patterns through his other website, Mikey's Stitch Studio. Refunds are not offered for digital downloads.

Phone Calls

We do not offer telephone support.

Social Media Messaging

Mikey's Facebook is closed off to non-friends to send him a message. Facebook messaging is not to be used for pattern support or inquiries about The Crochet Crowd. It's considered for personal use. Do not use his personal Facebook to get pattern help. Please use the email below if it's one of his patterns.

Physical Location

• The Crochet Crowd is located in Nova Scotia, Canada.
• The Crochet Crowd Studio has a no-visiting policy. We have two giant Great Pyrenees dogs. Although we have an invisible fence, they are not leashed and have free roam of the grounds. We are not responsible if our dogs jump onto you or your vehicle.

The Crochet Crowd, 9882 Highway 1, Greenwich, Nova Scotia, B4P 0M8

Crochet Events

There are three ways to purchase tickets, and Mikey is not always directly involved. This is our current Crochet Event Lineup.

• For Crochet Cruises events and ticketing, Sherry Leybovich from Tampa, Florida, USA, controls the ticketing and cruise line ticketing for The Crochet Crowd. Please get in touch with her directly if you have any ticketing questions.
• If the event is Jimmy Beans Wool + The Crochet Crowd, ticketing sales and inquiries are handled directly through Jimmy Beans Wool. Please get in touch with them if you have any questions about your tickets.
• Karen Ellis controls Nova Scotia Crochet Adventure for The Crochet Crowd. If you have any questions about your tickets or adventure, please get in touch with Karen directly.

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Community Guidelines

Please Stay On Topic

• Posts and comments should be related to yarn, including but not limited to products and patterns. They must also relate to knitting, crochet, or other yarn crafts. We encourage you to share your inspiration for your next project, WIP projects, favourite yarns, or request help with patterns, techniques, or product recommendations.

No Trolling, Hateful or Discriminatory Comments

• Trolling, hateful, or discriminatory comments threatening or abusing an individual will not be tolerated, and offending users will be removed.

Link Etiquette

• You don't need to share a link or tell us where your project inspiration is from. You may share the link where your project is from, but from a regular crocheter's point of view. Shared links intended to fundraise, promote or sell anything will not be permitted. Links to other Facebook groups, Facebook Pages or other social media platforms won't be allowed.

Only Share Your Photos

Please don’t take credit for other people's work. If you are sharing a photo that is not your own (or a Yarnspirations.com photo or Crochet Crowd Photo) please ensure you have permission to be sharing it.

Promotional Posts

• To make the group as valuable as possible to all members, promotional posts or links will not be allowed. This includes patterns, finished items, and yarns for sale. Promotion of in-person meetings, links or posts promoting other yarn companies, or spam will also be removed.

YouTube Membership

• We have a YouTube Membership that allows crocheters to help fund The Crochet Crowd. The Journey Membership Level has access to resources and patterns that are exclusive to them due to the membership. These members may share exclusive WIPs of their projects from time to time. There should be no pressure on these crocheters to hand over resources or needless guilt trips for access to which they help contribute.

Complaints About Shopping

• If you need help with a retailer or online resource. Please take the complaint directly to them. If you need to air your grievance, please use your personal Facebook instead of this group. We cannot solve the problems you may be complaining about, nor do those companies see your complaint to help solve the problem.

Medical

• Please keep your medical conditions to a bare minimum. This group is not designed to seek advice or give advice for medical treatments. Please see your family doctor and/or post those to your own Facebook page for your immediate friends who know you. This is a public group.

Financial or Personal Situations

• Your financial or personal situations, typically considered private, should be kept off this group.

Admin Sharing

• Mikey will occasionally share sales from Yarnspirations or promotional campaigns. This is part of being sponsored by Yarnspirations, which aims to keep content as free as possible.

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Email Us

• Our service automatically deletes emails where there is no subject title.
• Links within the emails will not be opened.

[email protected]

Emails are responded to in the order in which they are received. Due to the sheer volume of emails, not all will get a response. Mikey is the only one who receives the emails; it's not personal; it's just overwhelming.